Worker wellbeing and workplace performance

Personal wellbeing tends to be higher when employees have:

  • autonomy over how they do their job
  • variety in their work
  • clarity of what is expected of them, including feedback
  • opportunities to use and develop their skills
  • supportive supervision
  • positive interpersonal contact
  • a perception of fairness in the workplace
  • higher pay – both absolute and relative
  • physical security
  • a sense of job security and clear career prospects

Increase job satisfaction impacts positively on a range of workplace performance measures including:

  • labour productivity
  • quality of output
  • customer satisfaction
  • overall performance

These findings are based on the Department for Business and Skills review of evidence on employee wellbeing and its potentialBIS report on worker wellbeing impact on workplace performance alongside the announcement of the What Works Centre for Wellbeing on 29th October.

It looks at:

  • how wellbeing in the workplace is measured and defined
  • what employee and job characteristics influence wellbeing in the workplace
  • what employer practices have the greatest positive impact on workplace wellbeing
  • the evidence linking employee wellbeing and business performance

A final chapter presents new findings on the relationship between wellbeing and performance from the 2011 Workplace Employment Relations Survey.

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