What Works Wellbeing operated from 2014 to 2024. This website is a static repository of all assets captured at closure on 30 April. It will remain publicly accessible but will not be updated.  Read more

Website Privacy Notice


What Works Centre for Wellbeing respects your privacy and are committed to protecting your personal data. 

This privacy notice explains how we look after and uses the personal data we collect from you when you use our website (regardless of where you visit it from), and tells you about your privacy rights and how the law protects you.

This privacy notice applies only to our website.

What personal information do we collect?

When you visit our website, we will collect the following information about you:

  • Information about the device used to access our website, your visits and use of the website including your IP address, internet log information, location, browser type and version, referrer and activity, and details of visitor behaviour patterns
  • We record your activity and preferences when visiting our website through the use of cookies (see “Cookies”, below)
  • IP address, operating system and browser information

Why do we collect your data, and what do we use it for?

The personal information we collect when you visit our website goes toward helping us:

  • Monitor the website and keep it secure, it helps us understand how we might improve the website through numbers of visits, visitor patterns and behaviour
  • Promote and develop services and grow our organisation
  • Run our organisation, provide administration and IT services, ensure network security, and prevent fraud
  • Collect information to understand more about our stakeholders’ interests and preferences and to inform our communications strategy
  • To keep our website updated and relevant, to develop our organisation, and to inform our communications strategy

Cookies we use tell us how you use the site and what pages you have visited. 

How do we collect your data?

We collect data about you from your device and via third-party website analytics services such as Google Analytics and cookies (see below) when you visit our website. We do not make, and do not allow our Google Analytics to make, any attempt to find out the identities of those visiting our website.

This website includes embedded content (e.g., videos, images, articles, etc.) from other websites and links to external websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow other parties to collect or share data about you. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. We do not control these external websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. 


As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies via Google Analytics to enhance your experience of our website.

Our website uses cookies for collecting user information which may include IP address, operating system, and browser information. We use persistent cookies to track returning visitors. They expire after 12 months and enable us to compare website traffic from month to month.

Cookies are text files, which identify a user’s computer to our servers. Cookies in themselves do not identify the individual user, just the computer used. You can learn more about cookies by visiting http://www.allaboutcookies.org/.

You can manage and delete cookies through your web browser. Each browser manages cookies differently, but you can learn more about cookie settings in the most common browsers using the links below:

You can also prevent your data from being used by Google Analytics by using the Google Opt-out Browser Add-on, available at this link.

How do we store your data?

We will securely store and retain your Personal Data only for as long as is reasonably necessary for the purposes set out in this notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

What is our lawful basis for using your data?

We process the personal information of visitors to our website based on our legitimate interest as the data controller. 

We also request for consent for the use of cookies when you first visit our website. You can opt to refuse cookies that are not necessary, and you are able to update cookie collection preferences through browser settings (see Cookies)

What are you data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete any information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. 

If you would like to exercise any of these rights, please contact us.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us.

We kindly request you allow us the opportunity to address your complaints when they arise.

If you have any concerns about our use of your personal information, you can make a complaint by contacting dpo@theevidencequarter.com 

You can also complain to the UK Information Commissioner’s Office (ICO) using the details below if you are unhappy with how we have used your data. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

The ICO’s address:   

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Changes to this privacy notice

The What Works Centre for Wellbeing reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.