Privacy Policy

Date updated: 6 February 2023


What Works Centre for Wellbeing respects your privacy and is committed to protecting your personal data. 

This privacy policy explains how What Works Centre for Wellbeing looks after and uses the personal data collected from you when you use the website (regardless of where you visit it from), and tells you about your privacy rights and how the law protects you.

Our privacy policy only applies to the Centre’s website. We are not responsible for the privacy practices or the content of linked web sites. Please review the privacy notices of such websites.

We may update this privacy policy by posting a new version on this website. If we update this in a way that significantly changes how we use your personal information, we will use reasonable efforts to bring these changes to your attention where we have your contact details. Otherwise, we would recommend that you periodically review this privacy statement to be aware of any other revisions.

What data do we collect?

For all users, we collect information on how you use this website, including:

If you sign-up directly, we collect the following additional data:

How do we collect your data?

You directly provide What Works Centre for Wellbeing with most of the data collected. We collect and process data when you:

We may also receive your data indirectly from the following sources:

We make every effort to ensure the security of transmissions on our systems, however data transmission over the internet cannot be guaranteed to be totally secure.

Data transmissions can be intercepted and if they contain confidential details they may become known to third parties. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us.

By submitting your data, you agree that any information transmitted or received via e-mail or on the internet is undertaken at your own risk.

How do we use your data?

What Works Centre for Wellbeing collects your data so that we can:

We abide by current law (in particular with the General Data Protection Regulation ((EU) 2016/679) (GDPR) and the Data Protection Act 2018 (DPA 2018)) and will only use the information that we collect and hold about you appropriately and lawfully.

We will not make your personal data available for commercial use without your consent. We will pass on your data to third parties when required to do so by law.

It is unlikely that we’ll ever share your personal data outside the UK. If, however, it becomes necessary for the purposes of conducting our research we will only share it with organisations in countries benefiting from a European Commission adequacy decision or on the basis of Standard Contractual Clauses approved by the European Commission (both of which are recognised by the UK) which contractually oblige the recipient to process and protect your personal data to the standard expected within the UK.

What is our legal basis for collecting your data?

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You can withdraw your consent at any time by unsubscribing or directly contacting us at

How do we store your data?

We securely store and retain your Personal Data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

If you have agreed to receive marketing from us, you may opt out at any time. If you no longer wish to be contacted, please unsubscribe or contact us directly at

Once you have requested to unsubscribe we will retain your data for one month if:

What are you data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. 

If you would like to exercise any of these rights, please contact us at


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit

How do we use cookies?

We use cookies in a range of ways to improve your experience of using our website, including to recognise you on our website and remember your previously selected preferences.

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither What Works Centre for Wellbeing or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

How to manage cookies

You can set your browser not to accept cookies, for more information visit In a few cases, some of our website features may not function as a result.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website