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You may also wish to Read the blog article on this document.
January 2024

What works to alleviate frontline worker burnout?

What works to alleviate frontline worker burnout?

The quick read

Together, the What Works Centre for Wellbeing and the Centre for Homelessness Impact are exploring what works to improve the wellbeing of frontline workers in the homelessness sector.

The project aims to:

  1. map the global landscape of behavioural interventions aimed at reducing burnout among frontline workers through a literature review;
  1. design light-touch behavioural interventions to alleviate burnout among frontline homelessness sector workers in the UK.

This document summarises outputs from the first aim.

By reviewing the existing literature, we found evidence:

  • That a range of individual-level psychological and social interventions may be effective in reducing burnout among frontline staff;
  • Of potential moderators of workplace burnout.

No evidence specifically on homelessness sector frontline worker burnout was found.

The insights can be used to shape further research and policy making, as well as guide funding decisions and practitioner activity.

Close The quick read


The literature review

What did we find?

Research implications

Recommendations for practice



You may also wish to read the blog article on this document.

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