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June 2022

What matters for mental health and productivity in a financial services firm?

What matters for mental health and productivity in a financial services firm?
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Case study evidence: the quick read

In the organisation studied:

  • Poor employee mental health can be related to some job-specific and working-culture characteristics such as: shift work, lack of flexible hours, unsupportive managers and strained working relationships.
  • Bullying and not being supported to manage stress were two factors jointly related to staff mental health and productivity.
  • The negative relationship between poor job quality and mental health and productivity may be stronger for ethnic minorities.
  • Working from home increased productivity loss, while unrealistic time pressures were related to decreased productivity loss.
  • Findings suggest that roles which have less flexibility need more attention paid to protective factors.
Close Case study evidence: the quick read

Context

Measurement and outcomes

The study

What we found

Recommendations for action

What we need to know more about

Data and methods: regression analysis with survey data

Suggested citation

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